What is Vancity Localty?

Localty is an easy way to discover local Vancity business members that share Vancity’s commitment to building a vibrant local economy. By visiting and spending at the businesses you find in Localty’s directory, you’re leveraging your purchasing dollars to support our local community. Enjoy Localty badges and rewards for your efforts!

How do I record my purchase at a business?

There are 2 ways to record your purchase at a Localty business:

  1. Find the business in the directory, select the Shopped button and enter the business’s 5-digit code.
  2. Scan the QR code on a poster or decal displayed on the business's premises or information sheet and follow the instructions.
Why do I have to enter a code to record my purchase at a business?

Because you'll receive special rewards for supporting a business in this way, you must enter a 5-digit code unique to the business to verify your purchase.

Where do I find the 5-digit business code or QR code to record my purchase?

Ask a member of staff at the business for their 5-digit Localty code or QR code at time of purchase of product or service. If the business staff is unable to provide you with the code, contact us by emailing localty@vancity.com.

How do I use / scan a QR Code in order to record my purchase at a Localty business?

To use QR codes you must have a smartphone equipped with a camera and a QR code reader/scanner application. Some smartphone models come with a QR Code Scanner app pre-installed on them. If yours doesn’t, visit your phone’s app store (examples include the Android Market, Apple App Store, BlackBerry App World) and download any one of the QR code reader/scanner apps available. Once you have installed the app, scan the QR code provided by the Localty business. You will automatically be redirected to Localty app on your smartphone. Simply follow the instructions on Localty app.

Who can see my profile and the places I'm visiting and spending at?

Your Localty profile and activity is visible only to you and anyone you choose to share it with via social networks.

Why can't I find a business?

Businesses register for Localty just like you (they must be a Vancity business member, though). If you don't see your favourite spot listed in the directory and you know they’re with Vancity, encourage them to register with us by sending an email to localty@vancity.com.

What do businesses get out of Localty?

You! Localty is a way for local businesses to get more customers to discover and spread the word about their business and connect with great customers who'll tell their friends and family about local businesses they . Win-win!

How do I give feedback about Localty?

Good or bad, we want to know what you think! Email us at localty@vancity.com

How do I tell you that I don't think a particular business should be listed on Localty?

We're sorry to hear that. Let us know your concerns at localty@vancity.com

How do I delete my account?

We're sorry to see you go. You can delete your account at any time by emailing us at localty@vancity.com. Please allow 15 business days for your account to be deleted. Let us know about your Localty experience and how we can improve by emailing us at localty@vancity.com

I'm a business. How do I participate in Localty?

Go to Create a Business if you would like to list your business in Localty directory, or send us an email at localty@vancity.com. You must be a Vancity business member in order to get listed in the Localty directory.

How much does it cost to participate in Localty?

Localty is free to use for shoppers and businesses. As a shopper, you do not need to bank with Vancity in order to enjoy the benefits of Localty. As a business, however, you must be a Vancity business member in order to get listed in the Localty directory.

What are Localty's Terms and Conditions?

Please visit the Terms and Conditions page.

Do I need to be a Vancity member in order to signup for Localty?

No. You do not need to be a Vancity member in order to enjoy the benefits of participating in Localty.

What is Localty's privacy policy?

Please visit the Privacy Policy page.

What are Localty's official contest rules?

Please visit the Official Contest Rules page.